This is another hit For Thomas Ferrier! I love the smoky and sweet smell of the cold throw. I'm waiting for the right time to burn this beautiful candle but enjoying the cold throw. I love how the glass is frosted with a gorgeous design element and also how it will be able to be reused for other things once the candle is completely burned. The added bonus for this candle is that the candle come with a lid. I'm just over the moon with Thomas Ferrier brand!!
I want to preface this with the fact I have never written a bad review about a product. I am extremely unconfrontational, so this is out of character for me, but I do feel the need to warn other people about this company. I had found this product after joining a luxury candle Reddit forum. The Palo Santo scent seemed to be the most recommended. I received the candle, and did not like it all.....the scent was so overpowering I felt sick immediately. It was not a pleasant overpowering scent. I do admit I had spent way too much money on a blind buy, lesson learned. And everyone does have a different candle scent preference. I had purchased the BOGO deal, so one candle I had burned for about an hour, and the other unopened. Raffi quickly responded to my original email which was nice, and a resolution was promised. Several weeks had gone by, I realized he was just not responding to me, and the deal ignored. I followed up on the resolution deal a few times, with no reply. This is probably the worst customer service I have ever experienced. For spending so much on a Luxury Candle, you should be happy with product. And to then be ghosted by the customer service is ridiculous, after a resolution was promised. I'd recommend not blind buying this product and save your money.
Natalie, thank you for taking the time to share this, and I’m genuinely sorry for the experience you had.
I want to start by acknowledging two things clearly: first, fragrance is deeply personal, and it’s completely valid that this scent was not right for you. Our fragrances are intentionally bold and expressive, and while many love that intensity, it isn’t for everyone — and that’s okay.
Second, and more importantly, I’m sorry that you felt ignored after a resolution was discussed. That should never be how you feel after trusting us with a purchase, especially at this level.
During Black Friday and Cyber Monday, we experienced an overwhelming surge of orders and messages beyond what we anticipated. While that context explains the delay, it does not excuse the lack of follow-up you experienced — and for that, I truly apologize.
Raffi does personally answer customer messages whenever possible because he cares deeply about the people who support this brand. Knowing him, this lapse is not reflective of how he intends to show up for our customers, and your feedback is being taken seriously.
We are currently running extended shipping shifts to ensure all holiday orders arrive on time, but your concern deserves proper closure — not silence.
I would like to make sure this is addressed properly and respectfully. Please feel free to reach out directly so we can revisit the resolution and close this on the right note. Please text Raffi directly at 201-637-6553. Please allow a bit of breathing room for his reply.
Thank you again for sharing your experience — even when it’s difficult to do so. We appreciate the honesty, and we will use it to do better.
This large silver elephant candle is beyond gorgeous — she truly lights up the room in every sense. The finish is high-shine, luxe, and beautifully reflective, giving her this sculptural, gallery-worthy presence. When she’s lit, the warm glow dances across the silver and it’s honestly mesmerizing.
She’s heavy, substantial, and feels like a true décor piece, not just a candle. The craftsmanship is immaculate — every curve, every detail. She instantly brought a sense of calm and beauty into my space. I smile every time I walk past her.
If you’re debating the purchase, don’t. She’s elegance, joy, and artistry wrapped into one perfect candle. Worth every penny.
I first watched the lives then got to know the brand and the owner, overnight was hooked, after receiving my first order I returned for more and more.
Peony is my favorite flower so the scent Rafi has created truly warmed my heart and I'm now and instant fan of Thompson Ferrier. Mr Rafi I have now purchased 12 pieces of what I consider Luxury Art in a Candle form. I see your passion, your heart, and dedication through these luxury candles and it inspires me to reach for my dreams like I see u have done with your company. Thanks from the bottom of my heart for your wisdom and just taking the time out to give me some golden nuggets which I will definitely use. Your candles are like non other and I'm just Blessed that I took a chance on your company!! ❤️
I was gifted the golden alligator in my move from NY to FL!..such a show stopper. I purchased the gift set with I believe 6 amazingly fragrant candles!
Smells awful not at all like cherry tobacco. Very strong scent. Will not use.
Tried to return and have not gotten any feedback. I think returning is a problem with this company.
Good Morning Jorge,
Thank you for loving our brand. We are happy to take back the bracelet. Unlike any other company that states return policy on seperate page, we acttually state the return policy right on the same page along with description so as to avoid any missunderstanding. Please follow the instrucitons on the page and the store credit will be issued upon product inspection. That is our fairrest way to manage such a request. https://thompsonferrier.com/collections/un-reve-wearable-perfume-bracelet-scented-jewelry/products/white-un-reve-perfume-bracelet-w
Thompson Ferrier candles aren’t just candles — they’re pieces of art that happen to scent your home like a high-end boutique.
The vessels are stunning, sculptural, and heavy in the hand… the kind of décor that becomes a conversation piece long after the wick burns out.
The scents?
Rich. Layered. Addictive.
Each one fills the room without being overpowering — warm, elegant, and perfectly balanced. They don’t just smell good; they create a mood.
From the moment you unbox them to the final burn, everything feels luxurious and intentional.
If you appreciate beautiful design, unforgettable fragrance, and that little moment of “treat yourself,” these candles deliver on every level.
Truly worth it.
A sensory experience and a décor statement all in one.
I have the Buddha silver and this addition is great. The fragrance is inviting even when not being lit. Added plus for me!
I bought 2 sets of these candles and the aroma just from opening the box was amazing!
Each candle has a different scent and color. The packaging is very nice. All I have to do is place a bow on top or put them in a gift bag. Simple and affordable!
Thomson Ferrier is incredible to work with! Their products are top-tier and smell amazing! Can’t say enough great things about this organization! Repeat customer with over 20 candles!
Kyle
As a fan of this line of candles I just love this one! The beautiful design and scent are absolutely amazing! I have found that the other brands on the market by far are not even a consideration when choosing a candle. I highly recommend any candles from Thompson Ferrier! You will love them!
This is my third Buddha I have purchased in the last two months. I enjoy the peaceful atmosphere they bring to my home on these colder nights.
I really wanted to like these candles, but let’s be honest $250 for a set of candles is wild. There’s nothing here that justifies that kind of price tag. No warranty, nothing special about the wax or burn time, and honestly anyone with basic candle-making supplies could make something similar. The jars are colorful, sure, but that doesn’t magically turn them into a luxury item worth this much.
For this price point, I expect premium ingredients, a brand reputation that backs it up, and some kind of warranty or guarantee. Instead, it just feels extremely overpriced and out of touch with reality. Definitely not worth the investment.
Dear Andrew,
I’m truly sorry to hear that you feel this way. Our brand is proudly represented at Saks Fifth Avenue, Bergdorf Goodman, and Neiman Marcus, which reflects the level of craftsmanship and design we stand behind. Our customer reviews are exceptional, and we remain committed to delivering quality and experience in everything we do.
I hope that, with time, you’ll see the value and equity we’ve built and choose to return. We’ll always welcome you back with appreciation.
The Gold Malus Apple Candle is a work of art. It’s beautiful and elegant. Also, For me, a happy symbol of NYC (the big apple) where I lived and worked for years. The scent, English Rose, as delicate as its namesake flower, is absolutely pleasing.
As always Thompson Ferrier delivers perfectly! My Grande Buddhas are beautiful!
These are very sexy and make great gifts
Never have I ever received an item so beautifully packaged…and that was just the beginning!! To open the lid, remove the black foam cover and get first smell waft up…then to remove the gold elephant and actually hold it was the moment of dream come true!!! The fragrance (orange blossom) is simply delightful!! I’ve watched Raffi for quite some time and I finally made my purchase and I’m so glad I did!! Raffi’s candles are worth every penny, because they’re more than “just a candle”. Statement piece. Beautiful. The scent drifts through my home. Perfect.
I knew I would love the elephant that Raffi has often held in his hands as he would describe its beauty and incredible scent. I got really curious and had to see and smell it for myself so I happily ordered one. When it arrived and I opened the shipping box to see the most stunning box packaging I’ve ever seen. I was in awe and spent many minutes just admiring the beauty and detail. Worthy of a wedding gift or very special occasion, it’s definitely not a box I would discard. I even feel guilty keeping it. I thought of returning it so Raffi's team could use it again. When I lifted the top of the box off and saw this gorgeous silver elephant nestled cozily inside I was blown away. It was more beautiful and larger than it looked in Raffi’s hands. Absolutely gorgeous to see and smell. I love walking by the table it now resides on and admire it over and over again. I then ordered the Fragrance Discovery Set and is every bit as stunning and worthy of the best gift you could give yourself or to some special. I’m still obsessed with the 5 layer scents of Black Midnight Mystery candle that I have to light every time I sit and relax. I’m on my 3rd one and the beautiful black glass jars are keepers with many uses. I officially validate every word Raffi has said to us. They are truly treasures! Oh, and I love how the candles burn evenly right to the end and that they don’t get smokey and don’t leave a ball of ash at the end when you put it out.
Love it the new bracelet
The Gold Grande Buddha Candle is not only a breathtaking art piece, but also one of the most divine-smelling candles I’ve ever experienced. Its fragrance fills the room with a sense of peace and happiness, even when it’s not lit. The craftsmanship and quality are remarkable, and it’s truly a statement piece that elevates any space. I’m already excited to order more as gifts for friends and family.